Legal Documents

Ku91 Terms and Conditions — Complete Terms of Use

Please read these Terms & Conditions carefully before using the ku91 platform. All terms relating to account registration, bonuses, payments, and responsible gaming are detailed here.

Last Updated: January 2026
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Legal Document

Key Terms at a Glance

A plain-language summary of the key points in ku91's terms and conditions

Account Registration Requirements

You must be at least 18 years old to register with ku91. Each person may create only one account. Registration with accurate information is mandatory.

Bonus & Promotions Policy

Each bonus has its own wagering requirements. A specific turnover must be completed before bonus funds can be withdrawn. If the conditions are not met, the bonus will be forfeited.

Deposits & Withdrawals

The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Large withdrawals cannot be processed without identity verification.

Account Security

It is the user's responsibility to keep their account password and login credentials completely confidential. Allowing others to access your account is not permitted.

Prohibited Activities

Fraud, bot usage, creating multiple accounts, and bonus abuse are strictly prohibited. Any such activity will result in immediate account suspension.

Responsible Gaming

Ku91 is committed to responsible gaming. Set your own limits and, if needed, use the self-exclusion tool to temporarily suspend your account.

01

Introduction & Acceptance

Ku91 (hereinafter referred to as "we", "the Platform", or "ku91") is an online gaming and Sports Betting platform based in Bangladesh. These Terms and Conditions constitute a legally binding agreement applicable to all users of the ku91 website (ku91.ws) and mobile app.

By accessing, registering on, or using any service on the ku91 platform, you automatically agree to these Terms and Conditions. If you do not accept these terms, please refrain from using our platform.

Important Note: ku91 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

This document has been written in Bangla for the convenience of users in Bangladesh. However, for legal interpretation purposes, the English version shall be considered final and authoritative.

02

Account Registration

Registration on ku91 is completely free. You are required to provide accurate and complete information at the time of registration. ku91 reserves the right to terminate any account created using false information.

Required Information for Registration

  • Full name (as per national ID)
  • Active mobile number (Bangladeshi)
  • Email Address (valid and active)
  • Date of birth (for age verification)
  • A strong password

Single Account Policy

Only one account is allowed per person, household, or IP address. If a single individual is found to have created multiple accounts, all accounts will be terminated and any funds or bonuses held within them will be forfeited.

Identity Verification (KYC)

Withdrawals above a certain amount require completion of the Know Your Customer (KYC) verification process. You will need to submit one of the following documents:

  • National ID Card (NID)
  • Passport
  • Driving License

Please Note: Withdrawals above ৳10,000 are not possible without KYC verification. Once documents are submitted, verification is typically completed within 24–48 hours.

03

Eligibility & Age Requirements

To use the ku91 platform, you must meet the following eligibility requirements. These conditions are strictly verified.

Terms Description
Minimum Age Must be 18 years of age or older
Nationality Must be a citizen of a supported country, including Bangladesh
Legal Capacity Must be legally capable of entering into a contract
Restricted Regions Registrations from restricted countries are not accepted
Self-Exclusion Individuals under self-exclusion are not eligible to register

Ku91 takes a strict stance against underage gaming. Age verification documents may be requested at any time. Registering with a false age will result in account termination and forfeiture of all deposited funds.

04

Deposits & Payments

Depositing on ku91 is fast, easy, and completely secure. We support all major payment methods available in Bangladesh.

Supported Payment Methods

  • Mobile Pay — Min ৳300, Max ৳50,000 (per transaction)
  • Nagad — Min ৳300, Max ৳50,000 (per transaction)
  • Rocket — Min ৳300, Max ৳30,000 (per transaction)
  • USDT (TRC20) — minimum $5, no maximum limit
  • Bank Transfer — Minimum ৳1,000, Maximum ৳2,00,000

Deposit Rules

Deposits are generally instant. However, bank transfers may take 1–3 business days. Funds deposited are solely for use on the ku91 platform and do not constitute an investment.

Deposit Fee: ku91 does not charge any additional fees on deposits. However, your payment provider may apply their own charges, which are entirely subject to their own policies.

Ku91 only accepts deposits from payment methods registered in the account holder's name. Third-party payments are not accepted and such deposits may be refunded.

05

Withdrawal Policy

Ku91 aims to process withdrawals as quickly as possible. Our goal is to complete all withdrawal requests within 1 hour.

Payment Method Minimum Maximum Processing Time
Mobile Pay ৳500 ৳30,000/day 1–3 hours
Nagad ৳500 ৳30,000/day 1–3 hours
Rocket ৳500 ৳20,000/day 2–6 hours
USDT (TRC20) $10 Unlimited 1–24 hours
Bank Transfer ৳1,000 ৳1,00,000/day 1–3 business days

Withdrawal Terms

  • At least one deposit must have been made to the account before a withdrawal can be processed.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Withdrawals can only be made using the same method used for the original deposit.
  • Withdrawals above ৳10,000 will be held until KYC verification is complete.
  • Ku91 reserves the right to temporarily place a hold on withdrawals in cases of suspicious activity.

Special Warning: Withdrawal requests may not be cancellable once submitted. Please verify all details before submitting your request.

06

Bonuses & Promotions

Ku91 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before claiming.

Welcome Bonus

New members can receive a welcome bonus of up to 150% on their first deposit. The following terms apply to this bonus:

  • A minimum deposit of ৳500 is required to qualify for a bonus.
  • A 10x wagering requirement must be met before bonus funds can be withdrawn.
  • If wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.
  • The welcome bonus can only be claimed once per account.

General Bonus Policy

  • Bonuses are valid for legitimate personal accounts only.
  • Bonuses cannot be transferred to another account.
  • Certain games may be restricted when playing with bonus funds.
  • Multiple bonuses cannot be used simultaneously unless otherwise specified.
  • Ku91 reserves the right to modify or cancel any bonus offer at any time.

Regarding Wagering Requirements: Wagering means using bonus funds as bets a set number of times. For example — a ৳1,000 bonus with 10x wagering requires a total of ৳10,000 in bets.

07

Betting Rules

Ku91 offers a wide range of gaming options, including Sports Betting, Live Casino, and slots. Each category has its own specific rules.

Sports Betting

  • Minimum bet ৳50; maximum bet varies by match and market.
  • Pre-match and in-play betting rules are separate and differ from each other.
  • Ku91 reserves the right to void any bets placed due to a technical error.
  • Bets will be refunded if a match is abandoned or specific conditions are not met.
  • For incomplete matches, ku91's decision is final.

Casino Games

  • Each game has its own RTP (Return to Player) rate, which is listed in the game details.
  • If a game is interrupted due to a technical issue, it will resume from the last saved state.
  • In Live Casino games, the dealer's decision is final.

Odds & Results

Ku91 strives to provide accurate odds at all times. However, if incorrect odds are displayed due to a technical error, we reserve the right to void the affected bets. Official sources — such as scoreboards and announcements from sports governing bodies — are always used to determine results.

08

Prohibited Activities

Certain activities are strictly prohibited to prevent misuse of ku91's services. Violating these rules may result in account termination and legal action.

Strictly Prohibited Activities

  • Multiple Accounts: Creating multiple accounts under one person.
  • Bots & Automated Software: Using automated tools in gaming or betting.
  • Bonus Abuse: Coordinated group betting to exploit bonus conditions.
  • Money Laundering: Using the ku91 platform as a channel for money laundering.
  • Fraud: False identity, forged documents, or fraudulent payments.
  • Hacking: Unauthorized access attempts to the platform's security systems.
  • Third-Party Payments: Using a payment method registered in another person's name.
  • Minors: Using an account belonging to a person under 18 years of age.

Consequences: If prohibited activity is detected, the account will be immediately suspended, all balances and bonuses will be forfeited, and legal action will be taken if necessary.

09

Account Closure & Suspension

Ku91 may temporarily or permanently suspend any account under the following circumstances.

Grounds for Account Suspension

  • Suspected involvement in prohibited activities.
  • Incomplete KYC verification.
  • Account inactivity for an extended period (12 months).
  • Discrepancies or false information in account details.
  • Directives from regulatory authorities.

Voluntary Account Closure

To close your account, contact our 24/7 support team. Any pending withdrawals will be processed before the account is closed. A ৳100 inactivity fee may be charged each month on dormant accounts.

10

Responsible Gaming

Ku91 believes gaming should be purely for entertainment. The health and well-being of our users is our top priority.

Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Time Limit: Set a daily limit on how long you can play.
  • Loss Limit: Your game will automatically stop once you have lost a set amount.
  • Reality Check: A summary of your play time and spending will be shown at regular intervals.
  • Self-Exclusion: Take a break from the platform for anywhere between 6 months and 5 years.
  • Permanent Closure: Option to permanently close your account if needed.

Need help? Gaming addiction is a serious issue. If you feel that you or someone you know may be struggling with it, please visit our Responsible Gaming page and contact our support team.

11

Privacy & Data Protection

Ku91 takes the privacy of your personal information very seriously. Full details of how we collect, store, and use your data can be found on our Privacy Policy page.

What Information We Collect

  • Personal information provided at registration (name, email, mobile number).
  • Transaction details (deposits, withdrawals, and betting history).
  • Technical data (IP address, device information, login logs).
  • Documents submitted for KYC verification.

We never sell your information to third parties. However, we may share data with select partners for legal compliance, fraud prevention, and payment processing purposes. For more details, please refer to our Privacy Policy Read.

12

Dispute Resolution

Ku91 is committed to resolving all disputes fairly and transparently. If you have a complaint or dispute, please follow the process outlined below.

Complaint Submission Process

  1. Please reach out to our 24/7 live chat support first.
  2. If the issue remains unresolved, please submit a detailed complaint via email.
  3. We will provide an initial response within 7 business days of receiving your complaint.
  4. Complex cases will be resolved within a maximum of 30 days.

Important: In the event of any dispute, the data and logs stored on ku91's servers shall serve as the final and definitive evidence.

13

Changes to Terms

Ku91 reserves the right to update these Terms and Conditions at any time. For significant changes, we will send a notification to your registered email or mobile number.

  • At least 7 days' notice will be given before any changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • If you do not agree to the updated terms, please contact Support to close your account.

The date of the most recent update will always be displayed at the top of this page. In the event of any conflict with a prior version, the latest version shall prevail.

14

Contact & Support

For any questions or concerns regarding ku91's Terms & Conditions, please get in touch with us. Our support team is available 24/7, every day of the week.

Contact Channels Description Response Time
Live Chat Live chat on website & app Instant
Email Support@ku91.ws 2–6 hours
Telegram Official Telegram Channel 1–3 hours

For any questions regarding these Terms & Conditions, please contact our FAQ Page or reach out to our support team directly. We provide assistance in both Bengali and English.

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