Last Updated: January 2026

KU91 Privacy Policy — Your Data Is Safe With Us

We believe your personal data belongs to you. Read this policy to understand how KU91 uses and safeguards your information.

Why Do We Prioritize Your Privacy?

We are committed to protecting the personal data of every KU91 member.

Encrypted Data Protection

All your personal data is protected using SSL/TLS encryption technology. In accordance with our Privacy Policy, no third party can access this data without authorization.

Your Data Confidentiality Guaranteed

Your name, address, phone number, and financial details provided at KU91 registration are never sold or misused. This information is used solely for necessary purposes in accordance with our Privacy Policy.

User Controls

You have full control over your account data — you may view, update, or delete it at any time. KU91's Privacy Policy ensures you remain in complete control of your personal information.

Secure Financial Transactions

All payment-related information is processed with the highest level of security. Our Privacy Policy ensures that your bank or card details remain fully protected at all times.

Cookie & Tracking Transparency

We use cookies to enhance your browsing experience. The types of cookies we collect are clearly outlined in our Privacy Policy.

Adherence to International Standards

KU91 complies with international data protection standards and regulations. Our Privacy Policy is reviewed on a regular basis to ensure your information remains protected at all times.

Introduction & Purpose

KU91 is a trusted online gaming and betting platform committed to providing a safe, transparent, and enjoyable experience for users in Bangladesh and around the world. Our Privacy Policy explains how your personal information is collected, stored, used, and protected when you use the KU91 website or app.

This Privacy Policy applies to the ku91.ws website, mobile application, and all of our services. By continuing to use our platform, you are deemed to have read and agreed to the terms of this Privacy Policy.

Important: Our Privacy Policy may be updated at any time. If changes are made, we will notify you via email or a platform notification.

What Information Do We Collect?

We collect various types of information when you register and use KU91's services. All such data is fully protected under our Privacy Policy and used solely for specified purposes. Details are outlined below:

Data Type Example Why It's Collected
Identity Information Full name, date of birth, national ID Account Verification & KYC Process
Contact Information Email address, phone number, postal address Account Registration & Customer Support
Financial Information Bank account details, mobile banking number Secure Payment & Withdrawal Process
Technical Information IP Address, Browser & Device Information Platform Security & Fraud Prevention
Usage Data Login timestamps, game history, betting records Service Improvement & Responsible Gaming Assurance

How Is Your Information Used?

KU91 collects your personal information solely for legitimate and transparent purposes. In accordance with our Privacy Policy, the data we collect is used for the following:

  • To create, manage, and secure your account.
  • To securely process financial transactions such as deposits, withdrawals, and payments.
  • To inform you about promotions, bonuses, rewards, and special offers — but only with your consent.
  • To provide customer service and support, and to resolve complaints promptly.
  • To prevent fraud, money laundering, and other unlawful activities.
  • To promote responsible gaming and to identify signs of problematic behaviour so that timely support can be provided.
  • To continuously improve our services, website, and app.
  • To fulfill legal and regulatory obligations.

KU91 never sells your personal information to advertisers or unrelated third parties. This is one of the core commitments of our Privacy Policy.

Sharing Information with Third Parties

In certain situations, KU91 may need to share your information with specific trusted partners. This is always done in strict accordance with our Privacy Policy. Information may be shared in the following circumstances:

  • Payment Processors: With licensed payment gateways to securely process your financial transactions.
  • Identity Verification Services: With authorized bodies to verify your identity as part of the KYC process.
  • Technology Partners: With software providers or cloud service providers that support the operation of our platform.
  • Law Enforcement Agencies: Relevant information may be disclosed in response to lawful legal requests or court orders.
All third-party partners are bound by data protection agreements consistent with KU91's Privacy Policy. We never share unnecessary information without your permission.

Cookies & Tracking Technologies

The KU91 website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your browser or device. In accordance with our Privacy Policy, we use the following types of cookies:

  • Essential Cookies: Essential for core website functionality, such as maintaining your login session.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: To understand how many users visit each page, helping us improve our services.
  • Marketing Cookies: To show you relevant promotions — active only with your consent.

You can manage or disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.

Our Data Security Measures

KU91 follows the highest industry standards to protect your personal information. Under our Privacy Policy, we implement the following measures to ensure your data remains secure:

  • 256-bit SSL encryption is applied to all data transmissions.
  • Advanced encryption methods are used to store all sensitive data.
  • Regular security audits and vulnerability assessments are conducted.
  • Two-Factor Authentication (2FA) for your account.
  • Restricted staff access — only authorized personnel can view your information.
  • Automated alerts for suspicious logins or transactions.

Please note, however, that no online platform can guarantee 100% security. We strongly encourage you to use a strong password and never share your login credentials with anyone.

Data Retention Period

In line with our Privacy Policy, KU91 retains your information only for as long as it is necessary. Some data may be kept for a defined period after account closure due to legal obligations, even once your account is no longer active.

Financial transaction records are typically retained for 5 to 7 years, as required by financial regulatory authorities. Customer service-related data is kept for a maximum of 2 years after an issue is resolved. Once the required retention period has passed, your data is securely deleted or anonymized.

Your Rights

As a member of KU91, you hold certain important rights over your own data. Our Privacy Policy fully recognizes these rights:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Object to Processing: You may opt out of marketing communications or object to specific uses of your information.
  • Right to Data Portability: You may request a copy of the personal data we hold about you.

To exercise any of these rights, please contact our customer support team. We typically respond to requests within 30 business days.

Protection of Minors

KU91 is a responsible gaming platform. Under our Privacy Policy, no one under the age of 18 is permitted to use our services, and we do not knowingly collect personal data from minors.

Age verification is mandatory at registration. Should we discover that a minor's information has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

Changes to the Privacy Policy

KU91 may update this Privacy Policy from time to time. Changes may occur due to updates to our services, new legal requirements, or security improvements. For any significant changes, we will notify you via your registered email or display a notice on the platform.

Continued use of KU91 after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

This Privacy Policy was January 2026last updated. To compare with a previous version, please contact our support team.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, KU91's dedicated support team is always here to help. We're ready to assist you with all your queries.

You can visit our FAQ Page You're welcome to visit us or connect directly via live chat. Our support team is at your service 24/7, seven days a week.

Play with Confidence — Join KU91 Today

Your data is protected, your experience is enjoyable. Register with KU91 and discover a safe, responsible gaming experience like no other.

বাংলা